Privacy policy

This Privacy Policy explains how DC EV (“we,” “us,” or “our”) collects, uses, shares, and protects the personal information you provide when using our electric car subscription service. We are committed to ensuring the privacy and security of your information.

1. Information We Collect

1.1 Personal Information: When you subscribe to our service, we collect personal information such as your name, address, contact details, driver’s license information, and payment details. This information is necessary for processing your subscription and providing our services.

1.2 Usage Information: We may collect non-personal information about your interactions with our website, such as your IP address, device information, browser type, and pages visited. This information helps us improve our website and services.

2. Use of Information

2.1 Service Provision: We use your personal information to process your subscription, verify your identity, deliver the requested services, and communicate with you regarding your subscription.

2.2 Communication: We may use your information to send you important updates, service-related notices, and promotional offers. You can opt out of promotional communications at any time.

2.3 Service Improvement: We analyze usage data to improve our services, enhance user experience, and personalize content based on your preferences.

3. Information Sharing

3.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business, such as insurance providers, vehicle suppliers, and payment processors. These service providers have access to the necessary information only to perform their tasks on our behalf and are obligated to protect your information.

3.2 Legal Compliance: We may disclose your information if required by law, regulation, or legal process or if we have a good faith belief that such disclosure is necessary to protect our rights, detect or prevent fraud, or address security issues.

4. Data Security

4.1 We implement reasonable security measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

5.1 Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can adjust your browser settings to refuse cookies, but please note that some features of our website may not function properly.

6. Third-Party Links

6.1 Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of those websites when you visit them.

7. Your Rights

7.1 You have the right to access, correct, update, or delete your personal information. You may also have the right to restrict or object to certain processing activities. Please contact us if you wish to exercise these rights or have any concerns regarding your information.

8. Changes to this Privacy Policy

8.1 We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised policy will be posted on our website with the updated effective date. We encourage you to review this policy periodically.

9. Contact Us

9.1 If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us using the provided contact details.

By using our services, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy.